Testimonials

I would highly recommend this company to anyone needing their windows refurbished. The office team are quick to response and highly competent, and the guys on site were a pleasure to have in the house. They were on time, professional and cleaned up when the job was done.

My husband and I are absolutely thrilled with the new windows. They look just like the original windows but keep in the heat really well and have reduced the noise from outside.The team did a fantastic job of installing them, they were professional and left the house spotless. I would recommend them to anyone looking to upgrade your sash windows!

Had 3 windows replaced. Work was excellent and they were flexible and courteous throughout. Special shout out to Jordan and Daniel, the joiners, and Derek from almond decorators who complete the painting work

We’ve just had our dormer and three single-glazed sash windows replaced and upgraded to double-glazed by Edinburgh Sash and Case. We’re really pleased with the result and the house is now cozy and quiet, and the windows look great. The joiners (Innes and Ben) and the painter (Ken) were outstanding. They were professional, friendly, always on time and left the house tidy at the end of each day. All three are truly skilled and knowledgeable craftsmen.The company manages the whole process including submission to the council for planning consent, measuring up and manufacture of the windows.The office team of Danielle and Chantelle are efficient with great comms, scheduling and explaining how the works will be carried out.I strongly recommend Edinburgh Sash and Case if you need to replace or upgrade your windows.

Great job by the joiner Luke single handedly fitting a full replacement upstairs bathroom window. Delighted with the result.

Really happy with the work. Windows look great. Ryan’s joinery work was first class considering the amount of rot on the windows. Pawell just finished the paint work perfectly and now looks great. ES&C were really helpful and the team at sighthill were just amazing. If your looking for refurbishment would definitely recommend them.

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Edinburgh Sash and Case manufactured and installed three sets of double glazed sash and case windows to our Georgian house in Central Edinburgh back in 2020. They also manufactured and fitted new window shutters for one window to match those in the rest of the house and they renovated all shutters throughout the building. All excellent work and efficiently done, setting the date for the service and keeping me informed when things needed to change. Aftersales service was most impressive: when I go in touch a couple of years later to report a misting of one of the double glazed panes, they replaced the defect the very next day.Now we have had another three double glazed sashes fitted by Jordan and Micheal. Very efficient and done earlier than originally planned. The painting was done by Derek a day after the windows were fitted and he came back a day or two after he had finished to make sure all the sashes operated smoothly. This is service I have never had from a decorator, most of whom would happily leave you to deal with windows that are painted shut or - worse - stuck open.

Very happy that I went with sash and case to renovate my windows.James and Robbies work iwas so professionalThe windows look and feel brand newThe paint work done by Pavel is first classAs a women that knew nothing about windows, I would confidently recommend this company 100%

Absolutely fantastic workmanship from the two joiners Kevin and Craig, carried out on a property in Heriot Row, Edinburgh. Clean, tidy and attention to detail were excellent. The two painters Gary and Stevie then continued the high standard that had been set before them A+. It’s very easy as a customer to complain, but these four individuals deserve all the credit for completing a job that certainly had its challenges.

Kevin did a really great job replacing our old sash and case upstairs window. He removed the old window, sanded and filled all the woodwork so it looked good and ensured it was sealed and water tight. He carefully removed and refitted our shutters, he cleaned up afterwards and it was all just a very pleasant and stress free experience. Really professional job. Kevin explained everything to me really clearly and was mindful that I was on work calls so sent a text instead of knocking on the door when he could hear I was on the phone. I've asked for a quote now on our downstairs bay window. Definitely recommend. Jackie

I can highly recommend Edinburgh Sash and Case: James, Jordan and Daniel did a great job replacing some very large astragalled windows with new double glazed ones. The windows themselves are perfect replicas of the old ones but much more draught proof. Gary and Stevie (Almond painters) have made an excellent job of painting them, All are moving freely. Everyone involved was very helpful and accommodating, and cleared up very thoroughly.

Delighted with the service from Edin Sash and Case. Adam did a marvellous job of refurbishing our windows in a conservation area. Great communication, speedy application for permissions etc, polite and tidy workmanship. Refurbished windows are great! Painter Sean is doing an amazing careful job of painting them. Delighted with all aspects of the service from Edinburgh Sash and Case.

Just had Edinburgh Sash and Case replace five large sash windows with new double-glazed units. Across just two weeks, James and Jordan removed the old windows and fitted the new (all from the inside on the first floor) and Gary and Stevie from Almond Decorators painted them up beautifully. Everyone was very accommodating and the work was managed around us with minimal disruption and mess. The job was scheduled back in April to start in July and it started and completed on time. Could not ask for much more!

I can highly recommend Edinburgh Sash & Case. The joiners Chris and Kevin did a fantastic job. The painter Derek from Almond Decorators was equally superb. All was organised brilliantly by very efficient Danielle. The Director Nick Kimbell, our first contact, and the workshop manager Alan were incredibly helpful, very knowledgeable and trustworthy. Edinburgh Sash & Case has been a pleasure to work with. Thank you!

Happy with the windows. Joiner (Adam) and painter (Joe) were efficient, helpful, and friendly and left everything super-clean.

Very happy with Adam’s complete overhaul of my windows- his work was professional and finally the windows move seamlessly again . Sean and Derek made the windows fresh, clean and feeling pretty much like new with their fine attention to detail with the paintwork.Thank you Sash and Case.

The usual quality work from Sash and Case.Arrived on time and the window sill was replaced in about an hour.Joiner was polite and friendly and left everything clean.

Kevin and Chris did a superb job of fitting secondary glazing in my Victorian tenement flat. Done and dusted in a day, the windows work really well and the sound insulation is fantastic. I stay on one of the noisiest streets in Edinburgh and I can hardly hear a thing now when the windows are closed. Thanks guys, you've saved my sanity!They're not the cheapest on the market, but you most definitely do get what you pay for. Very highly recommended, and would definitely use them again.

Chris, Gary and the team did a great job with refurbishing the wooden sash and case windows in our tenement flat. It has made a huge improvement to the property and the team were easy to work with. There were some issues with the final finish, which took a few visits to get resolved, but these were fixed, and we are very happy with the final result.

Fantastic job from Kevin and Chris. Highly recommend if ever in need.

We had Edinburgh Sash and Case organize the painting of the five double-glazed sash and case windows they installed for us some years ago. Sean was excellent - friendly, professional, did an excellent job, and was very helpful in answering questions, and dealing with any issues. We recommend him highly.

Very poor experience with Edinburgh Sash and Case when it comes to resolving issues. After fitting we had to battle with them to get snagging issues resolved and now we're further down the line they are trying to charge us for issues that should be covered under their guarantee. They clearly had very little or no experience of using Accoya timber when they installed our windows as they failed to seal the timber correctly and used unsuitable hardware & fixings. As a result we have windows we can no longer open due to corrosion in the locking hardware. They have now stopped replying to emails and refuse to return calls. Very disappointing behaviour from what is meant to be a reputable company.

Very satisfied with the work carried out.Chris and colleague did a great job on refurbishing the sash and cases and which is certainly not easy work 👍Derek made an excellent job on the exterior and interior paint work. Real pleasure to work with someone who takes a real pride in his work and who is sensitive to being in someone else's home 👍Happy.

I have just had done the renovation and painting of 13 windows of my Edinburgh house by Edinburgh Sash and Case. An expert team of two joiners and two painters transformed them from their rotting peeling state to the objects of wonder that are astragal windows. The house is transformed and all this in two and a half weeks. The men were not just expert in their trades. They cleaned up each and every day and were lovely and friendly from start to finish. They worked so hard and so carefully throughout and I didn’t have to do a thing. This is the company you need for work on the renovation of windows, especially for listed buildings. Brilliant job. I recommend them without reservation and would award them more than 5 stars if I could.

We had a large window replaced by Edinburgh Sash and Case - Kevin & Davy were tidy, polite and keep me informed of the progress of the work. The end result very satisfied and would have no hesitation of recommending them

Very pleased with new windows. Joiners and painters all very polite and tidy. Cleared up well after the job. Immediately can notice there are no rattles as busses and lorries go past! Roll on winter to see how thermally efficient they are

Very happy with the installation from Edinburgh Sash and Case on what was a tricky bay window to install, and even trickier to remove the old metal casement one!Kevin and Robbie did a great job getting the old window out carefully while avoiding damaging the area around it, and our thanks to Kevin especially for taking the utmost care in the fitting and making sure that all the gaps around the window were sealed with decorative moulding. Erwin the painter did a fantastic job with the finishing painting too. The window looks fantastic, we are very pleased.

Thanks so much to the whole team at Edinburgh Sash and Case for installing 8 beautiful new double glazed window units, refurbishing a tricky curved bay window, and crafting one set of double glazed french doors. Danielle was responsive and helpful throughout the process, from our initial enquiry, through the planning phase and the install itself. The joiners James, Jordan and Jack were friendly, informative, efficient, clean and professional. There have been some inevitable teething issues as the windows have settled in, and the team has been very responsive in solving these right away. The french doors were expertly made and installed by Adam, and they are really beautifully crafted. Gary & Steve from Almond Decorators finished the job with a lot of care: they were considerate, clean and highly skilled. We would really recommend both Edinburgh Sash and Case and Almond Decorators.

Zolt's painting of the refurbished sash windows, and his preparation for it, was meticulous and completed with courtesy and good humour. Well done!

Very expensive Fineo glazing not recommended: no perceived noise reduction (main concern), jury out about thermal properties (even without previous trickle vents), condensation sometimes evident although better. Disappointing explanation re noise/heat ie Fineo has triple glazing properties but wooden frames do not! The dots do not bother me though.Lengthy process including Council permission (June - March). It left a bad taste to be chased for final payment (approx ⅛ of total value) with workshop damaged window still to be fitted - all my other invoices had been settled promptly so no history of delay. However, Double glazing meets expectation, James and Jordan (joiners) very good and Gary/Derek of Almond Decorators recommended.

We had 12 single glazed sliding sash windows of 5 different styles replaced with doubled glazed copies. We are delighted with the end result. All the team from Edinburgh Sash and Case were excellent timely, tidy ,friendly and professional.

Getting your windows done is a daunting and expensive process, but Edinburgh Sash and Case did a great job meeting our requirements. We kept the original box which introduced some challenges but in the end there's a remarkable difference from what we had before with the new sashes and double glazing. Danielle did an amazing coordination effort throughout, James and Jordan were a good laugh and very helpful throughout, and Almond Decorators came in after to paint a clean, beautiful set of windows we're now very proud of!

We got 3 windows in our flat replaced by Edinburgh Sash and Case. The process was smooth throughout and we felt well advised about our options during the consultation. Jack, the joiner, who fitted our windows was very polite and respectful, he covered all our furniture and left everything tidy. He fitted the windows so well and we absolutely love them. Zsolt, the painter, also did a great job with amazing attention to detail. We would definitely choose Edinburgh Sash and Case again

Very easy to deal with and quickly responded to queries. A really strong team from quoting to end of job painting. We had a couple of tiny installation quality issues that were resolved within 24 hours. I highly recommend Edinburgh Sash and Case.

Our experience with Edinburgh Sash & Case has been excellent. Everyone we have dealt with has been very professional and also personable, from Danielle in the office to Innés and Jack who did the fitting and Derek the painter man. Everything was done tidily and as unobtrusively as possible and completed in good time despite atrocious weather conditions.

Another excellent job by Edinburgh Sash & Case. Adam's work on the windows was marvellous. He was polite, friendly and extremely professional. Ervan did some beautiful work on painting the windows. The efficiency of the office administration is second to none. Danielle kept me informed at each stage, with everything well described in the paper work. I have no hesitation in recommending Edinburgh Sash & Case.